Mediacom Communications Corporation, which has over 1.3 million subscribers, utilizes Ceon’s Intelligent Order Manager (IOM) for service fulfillment of residential Voice over IP and High Speed Data services. IOM is integrated with other Mediacom systems including Cisco's Broadband Access Center (BAC), Sprint's VoIP web services interface, and Mediacom's billing platform.

Ceon IOM is a highly configurable, flexible, and customizable software platform with advanced order handling and workflow capabilities for VoIP, High Speed Data, and other IP-based communications services. IOM decomposes simple and bundled product orders into underlying work orders, orchestrates all provisioning activities required to turn up services, and maintains the detailed service image.

“As we continue to grow our bundled broadband and VoIP services, we are relying on Ceon to provide the backbone of our service fulfillment architecture," says Peter Brown, Senior Director of IP Development, Mediacom. “Ceon's service fulfillment solution enables us be more responsive to customers and allows us to scale our services more efficiently.”

"Mediacom's contract renewal is a significant vote of confidence for Ceon," says Peter Burke, CEO of Ceon. "It reinforces our position as a leading provider of operations support systems solutions in the MSO marketplace. We look forward to providing additional value-rich, high-performing solutions and further strengthening our partnership with Mediacom as it continues to rolls out advanced IP-based services to its subscriber base.”