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| Triple-play and Multi-play Fulfillment Solutions |
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Broadband users are seeking new services and more value for their money. Simple broadband internet access and basic voice services will not suffice if service providers wish to keep existing customers and sign new customers. With the convergence of digital and IP technologies, service providers are beginning to integrate voice, video and data services on a common broadband infrastructure.
To generate the revenue and margins required to present an acceptable return on investment (ROI), broadband operators are now having to bundle service packages and launch new pay-per-use or subscription based content services. Bundling services, linking these services to the underlying network, and then resolving which customers have access to specific bundles is going to be a key challenge that service providers will need to overcome. A more efficient way of managing customer orders and the network is required. Additionally, the move to transaction based, on-demand Internet services necessitates very low cost customer acquisition and service delivery processes. Using current B/OSS approaches, this simply cannot be done effectively. Service providers seeking to offer triple-play services are realizing that streamlining order management, fulfillment and provisioning processes will be critical to supporting a variety of enhanced services in a scalable and profitable manner. Ceon helps broadband service providers address their provisioning and fulfillment challenges. Ceon’s solutions
- Empower service providers’ business operations teams to create, manage and deliver products independent of the underlying network
- Enable faster turn-up of complex bundled services that include telephony, cable TV and high-speed data.
- Drive new revenue streams – launch service offerings that were not previously economical because of the high cost and limitations of traditional order management and provisioning processes/systems
- Reduce costs and increase efficiency of order management, fulfillment and provisioning processes
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